Partnering with Secura Hosting for Cloud Services

15th February 2016

Document Genetics are proud to announce our partnership with UK based Secura to provide hosting for all our cloud services.

Some of our hosted services include:


 To download a PDF with more information about our hosting infrastructure please click HERE.



3 ways document management improves Your business

8th February 2016

The days of wading through endless paper files may have ended for large corporations, but for many companies investing in an effective document management system may seem daunting, time consuming, and a financially burdening process.

Merely imagining the amount of work you could get done in the time it would take to electronically organise all of your files is enough to throw that idea out the window, right? Think again.

If the idea of digitising all of your business’ digital files seems like a bit more of a task than you are willing to undertake, consider these three ways in which document management software can help to improve the organisation of your files.

1 - Metadata & Document Indexing

DMS allow you to easily set descriptions of each document within the metadata of the file itself. Once your documents are indexed into your document management system, you are able to quickly search the metadata of all of the files within the system to find those relevant to the keywords for which you are searching. Common components to metadata include dates, names, or departments as they relate to each particular file.



Document Archiving Bundles now Available

25th January 2016

Often archiving projects require many boxes of historical and/or legacy paper documents to be scanned into an archiving system and Document Genetics have created Document Archiving Bundles to meet your needs in respect of the following requirements: 

  • Easy to use Bullet Proof Scanners
  • Full Page OCR (Optical Character Recognition)
  • Database Lookups
  • Barcode Recognition
  • Separator Pages for Batch Scanning
  • Lease, rental or outright purchase options
  • Ready to use within a few hours!


   To download a PDF with more information please click HERE for further details.


Document-Genetics-GlobeChanges to Microsoft Office 2016 components

18th January 2016

Please be aware that Microsoft has removed components from their latest 2016 Office release, rendering some features unavailable.

Implications for infoRouter - The removal of the “Document Connection” subsystem prevents the document edit feature of infoRouter from launching and opening an Office document in a single click.

This functionality can be replaced with the infoRouter Office plug-in, or the file can be downloaded and opened locally.

Implications for Formate 2 - The removal of MAPI support from Outlook 2016 means that it cannot be used with Formate 2 as an authenticated mail client for the sending of emails.


If Formate is being used to send emails, our recommendation is not to upgrade to Outlook 2016 on a server or workstation as the ability to send emails will be lost. However, if this is a critical requirement, the new Formate eVo product has advanced email server connectivity, so please contact us to discuss a migration.


Next Steps - Hopefully, Microsoft will listen to its users and restore the Document Connection facility, but it is highly unlikely that MAPI will be restored as Microsoft have publicly stated it will come to an end.


For further information go to


Document-Genetics-GlobeWorld Class EDMS (Enterprise Document Management System)

11th January 2016

infoRouter tops over 400,000 users world-wide!

If you need to make cost and efficiency savings within your business, please watch this short video introducing the world's best Document and Records Management APP by clicking MEET JOHNNY.

Used by thousands of companies around the world, infoRouter is available as a free trial for 30 days and we offer purchase and rental/lease options.

So, why not get in touch with us on 01604 671177 - we don't bite!

Take a look at our case studies to find out how we can help supercharge your business.



Managing Human Resources Documents

15th December 2015

Document Genetics have developed a fresh approach to storing & retrieving HR documents:

  • Automation of holiday, sickness / expense submission & approval, and new starter processes
  • Demonstrable compliance with regulatory directives including employee privacy
  • A Microsoft Office plug-in to grab emails and Office documents electronically
  • An intuitive scanning interface to convert your paper documents into text searchable PDF documents (plus legacy documents if required)

Better still, in addition to a rapid ROI, your system can be deployed in hours not days.

Click HERE to access a PDF with further information. 



Formate eVo replaces StreamServe output management system

8th December 2015

Document Genetics have successfully implemented an ERP Output Management software solution within a large international engineering company.

Formate eVo software has replaced an OpenTextTM StreamServe output management system for a variety of ERP documents and output methods (print, email, pdf creation etc.).

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.


agreenerchristmastreeChristmas 2015 Opening Hours

1st December 2015

For your information, our offices will close from 3pm Thursday 24th of December and will re-open at 9.00am on Monday 4th January 2016.

Information regarding technical support can be found on the Document Genetics technical blog page TechBlog.



New infoRouter Application / Module - infoComplaints

17th November 2015

Document Genetics have developed a new infoRouter application/module which has been designed to streamline the receipt and handling of customer complaints.


infoComplaints allows any person in the business to create a new complaint via a desktop app, or an Outlook email plugin and kick off a workflow to resolve the complaint.


Initially developed for a large manufacturing company, infoComplaints is scalable and addresses the needs of SME’s and small corporate organisations with exceptional ROI potential.


Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further details.


Document-Genetics-GlobeDocument Archiving with Digital Mailroom

2nd November 2015

A key application for the Digital Mailroom is the archiving of historical, legacy and current documents. 

Additionally, a proven way to improve productivity and efficiency within any organisation is by optimising key business processes surrounding the handling of documents - thereby increasing competitiveness and reducing costs.

Whether a SaaS or on-premise solution, the Digital Mailroom makes departments more efficient and productive and offers immediate cost savings and a fast Return on Investment (ROI).

Please click here see more about the Digital Mailroom