Happy Customers

We actively encourage feedback from our customers.  See what our clients have to say below:

Testimonials

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TESTIMONIAL

Dave Burrows, UK General Mgr

"We have recently implemented a Document Management Solution through Document Genetics. 

The initial sales support and technical advice to meet our requirements from DG - and in particular Joe Hyde - has been absolutely first class......"

Read more HERE

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TESTIMONIAL

Andy Siviter, Senior Analyst

"Over the years Document Genetics has always set very high standards, so it came as no surprise that the recent training was delivered in a very professional, informative and friendly way.

Jez Hobbs (Document Genetics....

Read more HERE

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TESTIMONIAL

Paul Burton, IT Manager

"We needed a solution which could take our standard ERP output and reformat documents in a variety of ways.

Whenever possible we now email invoices whereas we'd been posting over a 1000 invoices per week.  We're now saving over £2000 just on postage and 20 man hrs per month meaning staff can get on with productive work."

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TESTIMONIAL

Steve Hopkins, IT Manager

"The Document Genetics solutions have been invaluable.  We've automated the sorting and distribution of supplier invoices to our members saving significant man hours every week. We also have the ability to deliver them by email, fax or post."

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TESTIMONIAL

Tony Smith, Business Consultant

"Integrating the DG EDMS into our ShipTrak system has been a great success. Archiving historical documents and data, negating the need for large areas of storage space for paper, for us and our clients is a further advantage, plus we are ahead of the game in being able to meet any new compliance initiatives as they are introduced."

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TESTIMONIAL

Ian Gutteridge, IT Manager

"DG use cost effective, market leading products, which talk to each other in a seamless way. We’ve now got a solution which would have cost 3 times the amount.

It’s amazing how quickly we adopted to the system and within months were reliant on it.”

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TESTIMONIAL

Gail Spraggonqiunn, Financial Controller

“ParetoPost has been an incredible
success.  We’ve saved thousands of
pounds in postage costs and improved
our cash flow.  

If we’re chasing a customer for
payment, we know if they’ve viewed an
invoice and when.  It removes another
excuse not to pay!”

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TESTIMONIAL

Trevor Burrows, IT Director

"We implemented Formate over 6
years ago to format and deliver
documents from our iSeries system.  Formate has proved to be flexible, reliable and cost effective and it's been a pleasure working with Document Genetics - I recommend both the product and the company."

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TESTIMONIAL

Ross Griffiths, IT Manager

“Formate has enabled us to save costs beyond our expectations.  It has proved to be an intuitive and flexible solution - coupled with invaluable help from the DG team, we have yet to find a task that it cannot be adapted to.  We can now consolidate and present data in a uniform way, on which business decisions can be reliably made. We cannot recommend it enough!”

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TESTIMONIAL

Luisa Grey, Managing Director

"Formate has enabled us to streamline our back-office processes beyond recognition. Everything was previously done manually, but is now completely automated, which has improved our efficiency, reduced chances of error and significantly enhanced our business offering. The result is a system that is vital to our business - quite simply we couldn’t do without it."

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TESTIMONIAL

Andy Siviter, Senior Analyst

"Formate has been a big help. Previously we spent a fortune on traditional mail to our dispersed sales force, now the vast majority of our documentation goes by email. The sales force are delighted to get their information quickly and reliably. We have used Formate for several years, and it is the standard option for both internal and external documents. DG have given first class service."

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TESTIMONIAL

Ivan Love, Head of IT

“We were spending over 2 hrs per day on paper based reports.  Using Formate the majority of reports are now issued via email and we’ve removed 95% of the paper based reports.

We’ve paid for the system twice in the first year.  We will move to e-billing once the existing invoices have been used, helping to save paper & postage costs.”

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TESTIMONIAL

Simon Heyward, IT Manager

“We needed to cut back on financial
report runs, to reduce paper cost and
storage and to improve the time taken
to retrieve data from the reports.

Formate has been implemented for
over 4 years now, and although I don’t
have an exact figure of how much time and money we have saved, I can tell you it is a significant value. "

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TESTIMONIAL

Luisa Grey, Managing Director

"Electronic storage of documents
has become a must in our business. With the expertise of DG, infoRouter has earned it's place as GOD (our name for the PC containing all things DG) the vast amount of mandates were becoming unmanagable.  This solution was quick, affordable and easy to use. DG certainly know their stuff...... easy to recommend - no hassle no complications."

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TESTIMONIAL

Jeremy Stafford, IT Manager

“Since implementing infoRouter into our business we have managed to greatly simplify and improve our document management process. Instead of having to search through archive boxes kept in storage off site, we can now retrieve documents in seconds. infoRouter is easy to administer and use.”

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TESTIMONIAL

Vernon Halsey, IT Consultant

“We wanted to replace our manual process with a solution that could provide the same information, delivered to everyone via the intranet. Although many products could provide this, the cost was as much as £120,000. Because infoRouter is web based, we could get the same service for a fraction of this cost.

We are thrilled with infoRouter, in my view it is unparalleled for the price."