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Windows OS Reported Print Problems
April, 2021
Whilst most information relates to Windows10, it appears that a number of recent updates have adversely affected the printing sub-system – it seems to manifest itself with random print job failures, jobs not reaching the queue or disappearing from the print queue immediately after appearing, but not reaching the printer. Problems are across Type 3 and Type 4 drivers, with Type 4 being seen to more prone to jobs not reaching the queue.
It looks like versions of the updates have been rolled out to other supported OS. Some of the issues are detailed here: March 15, 2021—KB5001565 (OS Build 17134.2088) Out-of-band (microsoft.com)
Application of the latest Cumulative update for Windows 10 or KB5000842 appears to fix the issue.
If running a production Formate system on a server OS you will have had significant control over update application, but for any customers choosing to run Formate on a Windows 10 machine in production, the problem updates may have been applied automatically, thus introducing the issues, so please be aware.
UPDATE
Further to the previous entry describing print system problems, Microsoft has issued a series of patches to resolve the issues. The exact patch is dependent upon the build of windows in use. In simple terms, a fully patched (as up to 07.04.21) windows system should have the fixes installed automatically.
Otherwise, cumulative updates from February or March 9th should be either further patched or rolled back, or the following fixes applied:
- Windows OS 2012R2 KB5001640
- Windows 10,2019 (1909 - 0n) KB5001648 & KB5001566