Is Robotic Process Automation (RPA) the Emperor's New Clothes?

April, 2020

Formate eVo as RPA Middleware

The normalisation of Business Automation solutions within most organisations appears to be upon us - IDC Research claims the number of digital workers (RPA, Bots, etc.) will increase 50% by 2021 and a study by Forrester Consulting (Jan 2020) found that 66% of respondents are likely to increase RPA spending this year, with improving customer experience being the largest driver for investment in this technology.

RPA is generally defined as a type of business process automation which is based on ‘software robots’ or ‘artificial intelligence (AI)’ technology - Well, this is exactly what we at Document Genetics have already been doing with hundreds of customers for many years!

A lack of understanding of the business process may well lead to incorrect instructions given to the software robots on set-up. The robot will carry on making the same mistakes until it is spotted and corrected.

This is where the Document Genetics advantage is realised due to the vast experience of our Technical Consultants’ in the following areas:

  • Sales Order Processing
  • Invoice Processing
  • Intelligent Document delivery
  • Customer Communications Management (CCM)
  • Enterprise ERP Output Management
  • Workflow Automation
  • …. many more applications

Why not download our e-book (no reqistration required) and call us on 01604 671177 to discuss your business automation requirements?


Spring clean infoRouter - infoExport special pricing offer


March, 2020

Managers and users know how much more efficient managing business information is with infoRouter, but the natural life-cycle of documents and files requires periodic removal or deletion; This may be due to the creation of an offline archive, for regulatory reasons or the need to free up some disc space on your infoRouter server.

We developed infoExport to help our customers with this - infoExport is a useful tool which allows you to search and export infoRouter files, with the associated meta-data (custom property sets, file comments and file description) and finally export them to a chosen network location.

Additionally, infoExport is also a great tool for backing up infoRouter configurations and recreating infoRouter libraries - custom property sets on a new (or backup) instance of infoRouter.

infoExport costs £495 +vat but until end of June 2020 the fee is £299 +vat.

Further information can be found HERE to view or download a PDF.

Hook, Line & Sinker: Who REALLY Controls Your Cloud Data?

Document Genetics Globe

February, 2020

Hook line sinker

The growth of cloud computing means we are increasingly trusting our corporate business systems and associated data to third-party providers.

When it works, we can concentrate on running our core business rather than wasting time on infrastructure maintenance. After all, support of server hardware, upgrades to software and technical fixes all cost time and money.

But when it goes wrong, or licensing costs increase, or a business wants to transition to a new software as a service (SaaS) provider, does your business really control its own data? What happens if our cloud solution is down for 1 day, or worse still a full week, will your business still function. Worse still, if there’s a data breach, do you really know where is your IP held?

Companies are now waking up to the need to hold their transactional documents and IP, within an independent document management repository, which is under their control and not fundamentally tied to a cloud service. This hybrid approach recognises the flexibility of Cloud platforms but provides total data ownership and control.

A corporate document management system addresses the following issues:

  • Provide a single source of truth (SSOT) in your organisation
  • Store documents and data, independent of their parent host
  • Apply robust security protocols across companywide data
  • Allow meta-tagging of information for fast retrieval and compliance
  • Electronically sign and workflow approve documents
  • Eliminate environmentally unfriendly paper records

infoRouter document management software (DMS) can be installed in hours and gives you back control of your corporate information.


  • Document Genetics
  • Hall Farm,
  • Sywell Airport,
  • Sywell,
  • NN6 0BN.

Contact Info

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Phone: 01604 671177