Complaints Handling Module - infoComplaints

 

The infoComplaints infoRouter module has been developed by Document Genetics to integrate with MS Outlook and, streamline the receipt & handling of customer complaints throughout any organisation.

infoComplaints allows permitted employees to create new complaints via a desktop app, or an Outlook email plugin and kick off a workflow to track and resolve the complaint.

Initially developed for a large manufacturing company, infoComplaints is scalable and addresses the needs of SMEs and small corporate companies with outstanding Return On Investment (ROI) potential.

With fast implementation and pricing starting from £25 per month, infoComplaints is available as an on-premise, Pay-as-you-go or Cloud-based solution.

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. on 01604 671177 for a demonstration or further details.